If you’re experiencing any of the following symptoms, please contact us as soon as possible and we will make a priority appointment:

• Swelling of your gum, cheek or face which is spreading. If the swelling is spreading down your neck, up to your eye or along the floor of your mouth you must make sure you mention this when you contact the practice

• Excruciating pain in your mouth which is affecting your ability to sleep or concentrate

• Been following self-help advice for your problem but the pain is getting worse

• Experienced facial trauma (a blow to the mouth) which is causing pain or problems

• A loose part of your brace which you could be at risk of swallowing

• Problems following post-orthognathic surgery (please contact your local hospital team if possible)

• A broken part of your brace which is causing pain and damage to your mouth, that you haven’t been able to manage with self-help advice

• Broken or ill-fitting removable aligners

Sometimes you may experience a brace wire that breaks. This happens now and again, especially if you are wearing a brace for some length of time.
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If a wire breaks, don't worry! If possible, cover the end of the wire with orthodontic wax, a small cotton ball, or piece of gauze until you can get to the practice. Never cut the wire and please contact the practice as soon as possible.